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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Member and Supporter Experience Officer (summer placement)
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London. London attendance on Tuesdays)
Duration: 3 months (2 July – 6 October)
Interview dates: Interviews will be conducted on a rolling basis while the role remains open due to the quick turnaround required for this position.
*This role sits within a pay grade with a pay range of £25,813 to £33,052, The salary on appointment will be set at the lower end of the pay range, to a maximum of £28,394 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
We will be conducting interviews on a rolling basis as suitable candidates apply, and we are looking for the successful candidate to start from 2 July.
Context and purpose of role
At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.
This short-term placement provides hands-on experience in delivering excellent supporter service at the Ramblers. The postholder will support the Member and Supporter Experience team in responding to enquiries, maintaining supporter data, and contributing to improvements in the supporter journey.
Key responsibilities
Supporter Engagement
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Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.
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Escalate complex, safeguarding and complaint-related enquiries appropriately.
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Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
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Acknowledge and thank donations and other payments in a timely and personalised manner.
Payment processing
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Process and manage in-bound financial payments in an accurate and timely manner
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Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.
Data integrity and CRM Management
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Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.
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Support key supporter administration tasks (e.g. welcome pack data send)
Problem-solving and complaints handling
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Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.
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Handle complex technical enquiries related to our digital tools such as app, website, insight hub, with support from the team.
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Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.
Volunteer support
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Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.
Other
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Undertake such other duties as may be reasonably required of the post.
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Engage and proactively develop excellent working relationships across the organisation.
The person
Knowledge, Skills and Experience
Essential:
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A high standard of organisational, interpersonal and communication skills.
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An excellent telephone manner.
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An ability to maintain high levels of accuracy at all times.
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Ability to adapt style, tone and content to provide a tailored service to supporters.
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Ability to show initiative and determination to investigate and solve complex enquiries.
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Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.
Desirable:
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Experience of working in a busy customer/supporter service environment.
Personal Attributes
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A team player, develop collaborative, strong and effective working relationships.
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Empathetic and patient, with a genuine desire to help members and supporters.
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Positive and professional attitude.
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Proactive and self-motivated with the ability to work independently.
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Adaptable and flexible in a fast-paced environment.
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Strong sense of responsibility and accountability.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
This is a critical role that is responsible for managing the charity's day-to-day people management and development, ensuring appropriate processes are in place and in line with current and relevant legislation. The People Manager will help develop a high-performance culture where all colleagues feel a sense of belonging and are able to fulfil their potential.
RESPONSIBILITIES & ACCOUNTABILITIES
- Provide proactive coaching on values alignment and desired behaviours, with support and advice to managers and team members on all matters relating to people.
- Support managers to create an inclusive culture and workplace that gets the best out of our people.
- Promote and advocate for early resolution when issues arise, including Performance Improvement guided by organisational values and policies.
- Effectively manage employee relations (ER) issues alongside line managers including, but not limited to absences, performance management, disciplinary, grievances and dismissals, escalating to the Director of People as required.
- Support the Director of People to deliver change management programmes including TUPE transfers, redundancy and service re- organisations.
- Develop an understanding of challenges, opportunities and people priorities in each team and work with managers to develop long term resource plans and succession planning.
- Support the Director of People in the development of information, reports and analysis for managers, the Strategic Management Team and the Board, to deliver insights and take action.
- Work with the Finance Manager to ensure the accurate processing of payroll.
- Support the end-to-end recruitment process, including attraction, supporting with job descriptions, shortlisting, interviews and the induction process.
- Build and implement engagement processes and activities including surveys, focus groups, conferences/away days and exit interviews, ensuring they deliver continuous improvement and enhance our reputation as a great place to work.
ROLE
- Support the implementation of Belonging, Diversity, Equity and Inclusion (BDE&I) and wellbeing strategies and programmes
- Support the Director of People with the development of reward and recognition programmes
- Support the Director of People in creating learning and development programmes
- Support with the management of the L&D budget and programme, ensuring effective return on investment and value for money.
- Manage the organisation’s people information systems and identify opportunities for enhanced digital services.
- Analyse data e.g., from engagement surveys, exit interviews and turnover to inform the People Strategy and implement improvements.
PERSON SPECIFICATION
Experience
- Experience in managing, coaching and developing employees
- Degree in Organisational Psychology, HR, CIPD level 5 qualified or equivalent knowledge gained through experience
- Proven experience in managing the employee lifecycle (recruitment to exit)
- Adept at stakeholder management and relationship building across multiple teams
- Proven track record in managing varied, complex employee relations (ER) issues and capable of managing several issues at once
- Experience of planning and delivering L&D projects
- Experience of working successfully in a changing organisation where flexibility, agility and adaptability are essential.
Skills & knowledge
- Strong relationship building skills, you are equally comfortable having informal positive conversations as you are holding people to account and providing direct challenge
- Working knowledge of employment law, and able to use sound judgement on when we can be flexible and when we need to be rigid in our approach
- Confident in both written and spoken communication with the ability to present to internal audiences both virtually and in person
- High in emotional intelligence, psychological agility and a coaching mindset
- Highly numerate with strong analytical and problem-solving
Personal qualities
- Track record of delivering to tight deadlines and overcoming setbacks
- A focus on continuous process improvements through measurement, analysis and progress of actions in order to deliver service improvements
- Requirement to work at pace to respond to customer requirements whilst balancing key priorities
- A focus on outstanding customer service excellence, high standards of attention to detail, quality, accuracy and responsiveness
Desirable criteria
- Experience in managing TUPE and redundancies
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
Thank you for your interest in this role!
Greenwich Hospital is the lead charitable funding organisation for the Royal Navy and wider Royal Navy Community. As such, we are able to facilitate the identification of needs and the setting of strategic priorities, build capacity, deliver significant impact and encourage enhanced collaboration within the Naval charity sector.
We have undertaken significant reform in order to generate increased income for grant making – which has risen from £5m in 2023 to £10m in 2026.
Part of this revision has been the implementation of a new grants strategy in 2024, which seeks in particular to evidence need in order to guide the current and future funding of charitable support, with the expansion of our proactive and preventative funding to support education, young people and families. Our grants now encompass more preventative and wellbeing-enhancing education delivery not covered by public funding.
Following a review of our education and employment funding strategies, we are now focussing on widening our funding support beyond the longstanding bursary scheme for the Royal Hospital School. We are funding new educational programmes (such as free tutoring support) and developmental extra-curricular programmes with varied activities for children in order to enhance social mobility, compensate for the disadvantages of service life and enhance retention in service. This is undertaken in partnership with the Naval Children’s Charity, Royal Naval Sailing Association and Andrew Simpson Foundation. These funding streams also include increased focus on supporting partners of serving personnel with life opportunities and employability programmes.
Engaging with the research community to fill knowledge gaps has been key to the identification and balancing of current against future need, enabling accurate financial forecasting and income generation. We have recently completed our first long-term study of the welfare needs of the RN/RM community with granular demographic and qualitative data running through to 2040, and have now developed a sustainable funding strategy out to then.
This work has been led and overseen by our current Research and Education Grants Manager over the last two years. She will be going on maternity leave in mid-September, so we seek to recruit maternity cover for a fixed-term period of 14 months to join our charity team of four. The expected start date will be the beginning of September, but we hope the successful candidate will be able to meet with the current Manager occasionally before then.
Working alongside strategic partners, we will keep our grant priorities under regular review and adjust according to evidenced need. The Research and Education Grants Manager plays a significant role in this life enhancing work.
It is expected that the current Research and Education Grants Manager will return to work, therefore this maternity cover role will be made redundant at the expiry of its term.
JOB DESCRIPTION AND PERSON SPECIFICATION:
RESPONSIBILITIES
· Assist in the delivery of GH’s charitable output to RN/RM beneficiaries in accordance with the Hospital’s objectives, governing legislation, policies and budgets.
· Help shape GH’s charitable work in education and the Life Opportunities programme. This will include direct delivery of support and delivery with/through others in order to ensure high impact and effectiveness. This will also include the development of new projects and programmes together with funding strategies to tackle unmet need.
· Strengthen current charity partnerships and establish new ones.
· Strengthen and assure impact monitoring and reporting across the applied grants, using best practice in current research methodology.
· Coordinate available research to identify gaps and focus GH spend.
KEY TASKS
1. In consultation with the Director of Grants and Finance staff, commission, track and manage the Hospital’s Education and Life Opportunities grants programme and budget, making sure it keeps within approved limits, reflects agreed payment schedules, and ensures the budget is spent in year or agreed as part of a roll over plan.
2. Oversee a portfolio of grants at various stages of the grant life cycle, including assessment of new applications, issuing Grant Agreements and managing awarded grants, applying established policies and processes. The process includes presenting grant applications and their assessment to our Charity Scrutiny Panel and Charity & Education Committee.
3. Ensure grants awards are authorised, paid and reviewed promptly.
4. Oversee and manage educational bursaries and grants, liaising and co-ordinating with the relevant educational organisations, applying established policies and processes. This includes bursaries for children attending the Royal Hospital School and university bursaries for serving personnel, working closely with the RN Learning and Development Organisation.
5. Collect, evaluate and report on the impact and effect of charitable giving and outcome of awards and, as required, collate and submit appropriate data and information to partner organisations.
6. Undertake the co-ordination and administration of cross-charity groups and meetings chaired and hosted by GH; represent GH in discussions and negotiations with stakeholders and other charitable partners and beneficiaries and represent GH at internal and external meetings.
7. Work alongside the Director of Grants to develop and implement GH’s new funding stream focused on supporting the naval charity sector in strengthening organisational capacity building and implementing effective impact measurement frameworks.
8. Identify, co-ordinate and where necessary scope commissioning of new research to inform present and future grants planning and spend, liaising with FiMT, MoD, SCiP Alliance and other appropriate bodies.
9. Work with the Communications Manager to ensure suitable publicity is given to GH charity activity internally, on the GH website and social media, in national publications and by grant recipients.
10. Assist the Director of Grants in the production of impact reporting to inform the GH Advisory Board and Charity & Education Committee.
11. Ensure and promote adherence to good charity governance practice; assist in the periodic review of funding guidelines/ policies and delivery.
12. Develop and apply good understanding of RN ethos, personnel and beneficiaries.
13. Assist in the development and delivery of a Communications Strategy for the Hospital’s charitable activities including website and social media.
14. Draft appropriate contributions to the Annual Review/Impact Report.
PERSON SPECIFICATION
Expertise and experience
1. In-depth and evidenced knowledge and experience of charitable and financial support to beneficiary groups; ability to empathise with and advocate imaginatively on behalf of beneficiaries.
2. Knowledge and experience in grant-making processes.
3. Evidence of working effectively in co-operation with other charities and organisations.
4. Evidenced ability to imagine and develop vision into designed, costed, project-managed and delivered programmes.
5. Understanding of the research landscape and ability to make it work for GH.
6. Familiar with introducing new, improved processes and developing joint working and grant giving mechanisms.
7. Excellent proven communication skills, written and oral.
8. Stakeholder management skills are essential; proven ability to develop creative and sustained collaborative relationships; ability to navigate multiple stakeholders who sometimes may have entrenched positions.
9. Familiarity with the Royal Navy and the Service charity sector would be an advantage but is not essential. Empathy with the military community essential.
10. Confident using IT including Microsoft Office, charity management and HR software; knowledge of a grants or other CRM would be desirable.
Personal qualities
· Adherence to GH’s values.
· Integrity, honesty and professionalism at all times.
· A strong ambassador with the ability to make internal and external contacts.
· Able to treat all people with respect and dignity.
· Willing to take responsibility for actions and remain accountable.
· A team player.
REPORTING TO Director of Grants
This job description is not contractual. Tasks may change over time by negotiation with the postholder.
The client requests no contact from agencies or media sales.
This is an important opportunity to join a respected service supporting adopted adults, birth family members and their descendants, and to help shape high-quality practice that makes a meaningful difference in people’s lives.
Main Responsibilities:
As Practice Manager, you will provide professional leadership, supervision and operational oversight across intermediary services. You will support a team of PAYE and sessional Intermediaries and Researchers, oversee service quality and safeguarding practice, and contribute to service development and strategic growth. The role also involves building strong relationships internally and externally, ensuring that our services remain responsive, safe and effective.
· Provide supervision, guidance and practice leadership to Intermediaries and Researchers.
· Oversee referrals, allocations, case progression and case closure across the service.
· Support decision-making in complex and higher-risk cases, including safeguarding concerns.
· Lead service development, quality assurance activity and continuous improvement work.
· Maintain oversight of active cases and case records to ensure high standards of practice.
· Represent the service in meetings with internal colleagues, commissioners and external professionals.
· Support recruitment, induction, training and ongoing development of staff and sessional workers.
Main Requirements (for details check the job description and person specification):
You will hold a professional qualification in social work, counselling or psychotherapy, and bring strong knowledge of the lifelong impact of adoption. You will have experience in post-adoption and permanency work, alongside the confidence to supervise staff, manage competing priorities and contribute to service development. We are looking for someone with excellent communication, sound judgement, a collaborative approach and a clear commitment to safeguarding, equality, diversity and inclusion.
Benefits:
- an annual paid leave entitlement that commences at 25 working days (pro-rata), and after a full year of service, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
The client requests no contact from agencies or media sales.
Job Title: Finance Apprentice
Team: Finance
Location: Hybrid – Home and London.
Status: 24 Months Fixed Term Contract
*This role sits within a pay grade with a pay range of £25,813 to £33,052, The salary on appointment will be set at the lower end of the pay range at £25,813, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
Context and purpose of role
The Finance Apprentice will play a crucial role in supporting the Finance team to deliver our strategy. The Apprentice will undertake a structured Level 3 Assistant Accountant training programme, combining work-based learning with academic study to develop practical accounting, financial and administrative skills.
During the apprenticeship, the Finance Apprentice will gain experience across key finance activities, including purchase and sales ledger processing, financial administration, and supporting core accounting processes such as reconciliations and reporting.
This role offers a strong foundation for a career in finance, providing exposure to financial operations as well as insight into financial accounting and business partnering in a supportive and friendly team environment.
Key responsibilities
• Assist with purchase and sales ledger processes
• Support reconciliations and month-end activities
• Maintain and update finance system, records, and files
• Assist in preparing reports, presentations, and spreadsheets
• Perform general administration duties, including management of finance team email inbox
• Schedule and coordinate meetings, appointments, and travel arrangements
• Ensure accuracy and confidentiality of information
• Support finance projects and continuous improvement
Other
• Undertake other duties as may reasonably be required
Impact
The Finance Apprentice contributes to the smooth running of the finance function by supporting both day-to-day operations and core accounting processes, while developing skills for future progression.
The person
Apprenticeship Framework
• Commitment to completing a Level 3 Assistant Accountant Apprenticeship and maintaining the training provider standards.
Qualifications
• GCSEs (or equivalent) including English and Mathematics at grade 4/C or above
• Must meet Level 3 apprenticeship entry requirements (A Level in Accounting, Level 2 AAT, passed the Consolidation Test in the Intro to Bookkeeping course, BTRN and BKCL, Level 1 or Level 2 City & Guilds in Bookkeeping and Accounts, or ITBK and POBC)
• Willingness to undertake the Level 3 Assistant Accountant Apprenticeship
Knowledge, Skills and Experience
Knowledge
• Excel and Microsoft Office skills
• Practical exposure to finance or bookkeeping
• Understanding of basic financial processes
Skills
• Proven communication both written and verbal
• Analytical thinking
• Understand and able to work with confidential information
• Ability to manage assigned tasks in an efficient and timely manner and renegotiate deadlines where required
Personal Attributes
• Proactive and organised
• Attention to detail.
• Professional and adaptable
• Motivated to build a career in finance
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Job Title: Refuge Worker
Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £17,314,27 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Part Time, Permanent
Hours: 22.5 hours (days to be discussed) - As part of this role, you will be required to participate in an out-of-hours on call rota.
This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
This is a rewarding role where your work has a direct impact every day. In return, we offer a supportive team environment, opportunities for training and development, and the chance to be part of a cause that truly matters.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 29 June 2026
Interview Dates: 14 and 15 July 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an Interim Head of Service Development with a national remit to support innovation and identify opportunities for new business and growth. You will respond to current and new business opportunities, develop market intelligence and maintain and develop high quality relationships. You will also lead collaboration with colleagues across the organisation to respond to complex tender opportunities and grant applications, driving activities through all stages of the bid process.
The client requests no contact from agencies or media sales.
We’re looking for someone brilliant at keeping things organised, on track, and moving forward—to support Headstart, a programme that’s helping to reshape how England restores its rivers and wetlands.
It’s a big, collaborative project (lots of partners, lots going on), so this role is right at the centre of making it all work.
Day to day, you might be:
• Keeping meetings, actions and plans organised
• Supporting budgets, invoices and financial tracking
• Helping coordinate partners and keep everyone aligned
• Making sure nothing falls through the cracks
You don’t need to come from an environmental background—but if you like the idea of your work contributing to nature recovery, that’s a big plus.
We’re looking for someone who’s:
• Super organised and detail-focused
• Proactive and happy juggling different tasks
• Reliable, approachable, and a good team player
You’ll be joining a friendly, purpose-driven team and working on something that genuinely matters.
Closing date: Friday 3rd July 2026 (5pm)
Interview date: Week commencing the week of 13th July 2026
Freshwater is our passion. Together, we can make a difference for wildlife.



Join For Baby’s Sake in creating safer, healthier futures for babies and families.
We are looking for a compassionate and skilled Therapeutic Practitioner to deliver For Baby’s Sake across the North East of England. This is a home-based role with hybrid working, and applicants must be based in the region and able to travel to deliver a blend of online and face-to-face sessions. This is a meaningful opportunity to support families as they make lasting change during one of the most important stages of life.
For Baby’s Sake is an innovative, therapeutic, trauma-informed programme that works to break the cycle of domestic abuse, starting in pregnancy, to give babies the best possible start in life. We work individually with co-parents, keeping the baby at the centre, and using a therapeutic, recovery-focused framework to address the impact of domestic abuse with care, compassion, and respect. The programme supports parents to explore unresolved and often complex childhood trauma, change harmful patterns of behaviour, and create a home environment in which children can thrive. Our attachment-focused parenting approach helps babies and children feel safe, secure, and connected with parents who are emotionally available and attuned to their needs.
The programme begins during pregnancy, when motivation for change can be strongest. Both parents must want to co-parent their unborn baby, although they do not need to be in a relationship with one another. We can work with families until their baby reaches the age of two, reflecting the importance of this period in child development research.
The For Baby’s Sake Trust multi-disciplinary team is made up of trained therapeutic practitioners who build trusting, respectful relationships and create conditions for meaningful therapeutic change. This work supports co-parents to understand the impact of their own early experiences on their parenting and relationships, and to move towards safer, healthier family lives. To thrive in this role, you will have the skills to build therapeutic relationships, experience of safeguarding children and adults, knowledge of infant development, and a deep understanding of domestic abuse, attachment, and the effects of unresolved trauma.
Trauma-informed practice is at the heart of For Baby’s Sake. We have achieved Silver Accreditation for Trauma-Informed Practice with One Small Thing. We understand that trauma can shape an individual’s neurological, biological, psychological, and social development, and we are committed to responding in ways that are thoughtful, compassionate, and rooted in hope. In this role, you will help support the continued development of the programme while upholding the ethos, values, and integrity of The For Baby’s Sake Trust.
This is a full-time, permanent position. Full details, including the job description, person specification, and background briefing information, can be found in the relevant attachments. Occasional travel to locations across the UK will be required.
At The For Baby’s Sake Trust, we care about the wellbeing of our staff as well as the families we support. We offer flexible working arrangements, rest and reflect days, clinical supervision, and access to an Employee Assistance Programme.
If this opportunity feels like the right fit for you, we'd love to hear from you.
To apply, please submit your application form and an up-to-date CV via the 'Apply' button by midnight on 29 June 2026.
After submitting your application, you will receive an Equal Opportunities Monitoring Form. Completion of this form is voluntary, confidential, and separate from the selection process.
Interviews for the Therapeutic Practitioner role are scheduled to take place on 10 July 2026.
You can find further information about The For Baby’s Sake Trust on our website.
As Chief Executive, you will provide visible, compassionate and credible leadership across the organisation. Working closely with the Board, Senior Leadership team, staff, volunteers and supporters, you will set strategic direction, drive financial sustainability and champion exceptional care for those who need us most!
You will be the primary ambassador for St Catherine’s, developing and managing key NHS and system wide partnerships, influencing locally and regionally, and ensuring the hospice remains a trusted, valued partner within an evolving health and social care landscape.
Key priorities
- Values‑led leadership – living and breathing our core values every day, fostering a culture of energy, courage, expertise, connection, and not forgetting Human!
- Strategic delivery – translating our vision into clear priorities that keep St Catherine’s relevant, responsive and impactful
- Financial sustainability – navigating ongoing financial challenges faced by the hospice sector, strengthening income generation and ensuring long‑term resilience
- Partnership & influence – building strong, constructive relationships with NHS partners, other hospices and third sector organisations, commissioners and system leaders
- Modern and digitally savvy – ensuring the organisation continues to evolve, embracing digital innovation and using data and technology to improve care, efficiency and reach
- People & culture – empowering staff and volunteers, developing talent and leading change with clarity and empathy
About you
You will be an experienced, credible leader with a strong strategic mindset and a track record of leading complex organisations through change. You may come from the hospice, health, public, voluntary or related sectors, but you will bring clear understanding of partnership working, financial stewardship and the realities of operating in a constrained funding environment.
Above all, you will share our values, believe deeply in our mission and be motivated by the opportunity to lead St Catherine’s confidently into a modern, sustainable future.
This post is offered on a permanent, full-time basis, working 37.5 hours per week, (flexible working patterns would be considered for the successful candidate). At St Catherine’s we offer work from home opportunities, however this is adaptable depending on business need and regular onsite attendance is required.
Please note, the successful candidate will be an essential car user, therefore candidates must have a full driving licence and access to a vehicle.
The recruitment process will be a four-stage process:
- Application process closes 17 July 2026
- Shortlisting and testing 20 August 2026
- Presentations to our stakeholders 4 September 2026
- Interview Panel 7 September 2026
Please visit our website to view Giles Tomsett's retirement announcment video, to view our draft Finance information and to see a covering letter from our Chair of Trustees.
Employees at St Catherine’s Hospice can enjoy a variety of benefits including:
- Generous annual leave starting at 27 days, (rising to 32 days after completion of probation) and 36 days with length of service, plus Bank Holidays, and an opportunity to buy / sell annual leave days. Plus we offer a day off for volunteering & moving house.
- Generous Pension scheme with up to 9% employer contributions or honour of NHS pension.
- Life Assurance Scheme, Counselling Offering, and a range of discounts.
- Enhanced maternity and adoption pay.
How to Apply:
If you join St Catherine’s, you’ll be joining a supportive team all working towards a big ambition: a future where everyone approaching death and those who love and care for them can access compassionate, specialist palliative and end of live care. If that sounds like something you’d find fulfilling, please apply today.
We want our recruitment process to be accessible to everyone, and we are proud to be a Disability Confident Level 2 Employer, committed to creating an inclusive, supportive workplace, if you need any help completing your application form please contact our HR team.
Terms & Conditions:
- This role is subject to an Enhanced DBS check. By applying you are confirming you have read the Enhanced Check Privacy Policy for applicants and understand how DBS will process my personal data and the options available to me for submitting an application.
- Please ensure you have read our employee and recruitment privacy statement prior to applying for this role.
- Must be authorised to work in the United Kingdom, please note we are unable to offer visa sponsorships.
- Please note a requirement of all roles at St Catherine’s is to complete mandatory E-learning training and remain compliant with this throughout your employment.
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We understand that Artificial Intelligence (AI) may be used to support some applications, whilst we do not discourage this, please ensure any documentation and applications submitted accurately and truthfully reflect your own experience and suitability for this role.
We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL. You can access the Hospice by car, bus, bike or walking, with full transport details on our website.
If you require any additional information or would like an informal discussion with our current Chief Executive, please visit our website for contact information and we will arrange this.
Head of IT
This is an exciting time to join as we are embarking on an ambitious Digital, Data and Technology (DDT) Programme to enable the organisation to reach its ambitious goal of raising £120m by 2033. This is a significant time for Technology in the organisation, the Technology Operating Model, Cyber Security initiatives, User Experience (e.g. AI, Microsoft tooling) and the Technology architecture (move from en-prem to SaaS and Azure) are all receiving significant investment and change.
The successful person will be a visible and approachable leader who enjoys balancing strategic thinking with hands-on IT operational management. You’ll be comfortable working closely with senior stakeholders, leading technical teams, and ensuring a consistently high-level of service across the organisation. In addition, this is a time of change so leading and driving forward change evolving IT into a modern scalable service function. This role will have 3 direct reports (with teams) with responsibility for Operations & Infrastructure, Cyber & Information Security and End User Systems Management.
Key Responsibilities:
Leadership and Management
· Lead and develop a high-performing team, fostering accountability and continuous improvement.
· Membership of internal programme/business boards, creating and delivering updates to senior stakeholders
· Contributing and collaborating as a key part of the Digital, Data & Technology leadership team
· Acting as the key IT contact for senior business stakeholders
· Building strong relationships with suppliers (including procurement)
· Managing budgets, resources, and IT governance requirements
Digital and Technology change
· Driving forward SaaS and cloud infrastructure migration
· Evolving IT into a modern scalable service function using self-service and automation
· Improving the end user experience from IT provided tools including with AI (safe adoption, productivity enablement, guardrails and policy)
Cyber and Information Security
· Acting as the senior operational owner for cyber and information security, with accountability for policy, standards, controls and incident readiness
· Leading security operations including threat/vulnerability management, incident response, and risk assessment
· Embedding security by design across cloud (Azure), SaaS, and end-user technologies
Technology Operations
· Leading, mentoring, and developing an IT support and infrastructure team
· Overseeing infrastructure (cloud and en-prem), networks, hardware, and end-user technology services
· Ensuring high levels of system availability, reliability, and user satisfaction
· Managing support for devices, connectivity, printers, collaboration tools, and business systems
· Managing and improving support processes, SLAs, and operational performance metrics
· Driving service excellence and managing escalated technical issues when needed
Technology Expertise
Strong experience across modern end-user and enterprise technologies, including:
· Microsoft 365 (Entra ID/Azure AD, SharePoint, Intune, Defender, Active Directory)
· Microsoft Azure (Virtual Machines, Azure SQL, networking and other cloud infrastructure)
· Expertise in hybrid or cloud native environments
· Office technology (networking, Windows environments, personal computing, mobile device management)
· Security tools and services covering identity & access management, endpoint and cloud protection, SIEM/XDR, vulnerability management, and email/domain security
End-user tooling, including emerging AI-enabled productivity tools
Knowledge, skills and experience needed:
· Proven experience in a Head of IT, Service Management / Service Delivery leadership role
· Experience leading digital transformation or cloud modernisation programmes
· Experience in owning cyber and information security with accountability for policy, standards, controls and incident readiness
· Technically credible — able to hold your own in conversations with developers, architects, and IT leadership
· Experience driving continuous service improvement (CSI) and operational excellence
· Track record of delivering service innovation and automation in a growing organisation
· A confident communicator who can represent the IT function professionally at all levels, internally and externally
· Strong troubleshooting and problem-solving skills with the ability to manage incidents and complex service challenges
· Commitment to safeguarding, confidentiality and secure handling of sensitive information
· Strong people management experience, including leading, developing and motivating high-performing teams
· Experience influencing decision-making at senior leadership and executive level
· Strong leadership capability, balancing hands-on delivery with short- and long-term strategic vision
· Outstanding communicator, with strong influencing, negotiation, and decision-making skills
· Ability to translate complex technical concepts into clear, accessible language
· Strong focus on ownership, accountability, and results delivery, with a proactive “can-do” attitude
· Strategic and analytical thinker, able to see the bigger picture and set direction
· High levels of integrity, professionalism, and ethical standards
· Curious and adaptable, with a commitment to continuous learning and improvement
· Willingness to be hands-on when needed, leading by example within the team
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £75,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 21ST June 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Planning & Integration Manager - 12-month FTC
It starts with community – and so does everything we do at The National Lottery Community Fund (the Fund). As the UK's largest community funder, we will distribute over £4 billion by 2030 to projects that strengthen society and improve lives. Our UK-wide Communications & Engagement Team is at the heart of telling that story, and we're looking for an exceptional Planning and Integration Manager to join us on a 12-month maternity cover basis.
This is a genuinely exciting opportunity to play a pivotal role in one of the most ambitious periods in the Fund's history. As we enter phase two of our It Starts With Community strategy, our communications are more important than ever – positioning the Fund as a credible, influential voice on community resilience, cohesion and change. You'll be the operational linchpin that turns our strategic ambitions into coordinated, measurable reality.
Role Expectations
Working closely with the Head of Communications Strategy and the wider communications leadership team, you'll bring together integrated plans for our media, marketing, digital and external affairs functions, ensuring clear milestones, measurable outcomes, and efficient use of resources. If you're energised by complexity, thrive on bringing order and clarity to busy teams, and care about the power of communications to make a difference, this role is for you.
Key responsibilities include:
- Managing design and delivery of planning and project management tools and systems across the Communications & Engagement function.
- Acting as the central point of contact/traffic manager between Communications teams and the rest of the Fund, managing incoming requests and allocating resources effectively.
- Developing project dashboards and reporting tools that track delivery progress and highlight risks or dependencies to drive project decisions and provide business insights.
- Establishing, monitoring and evaluating integrated objectives and metrics across media, marketing, digital and external affairs, ensuring our campaigns are based on evidence and focused on outcomes.
- Managing a team of two Communications Assistants.
Skills & Requirements
You'll bring a strong track record in planning and delivering integrated communications activities in a complex organisation, with proven experience in operational planning, resource management and building effective planning frameworks across multiple teams. You'll be confident using data and analytics to drive operational improvements, and skilled at working across and between teams in a matrix environment.
Experience in people management is essential, as is the ability to build relationships and influence at all levels. A background in communications or marketing agency planning would be an advantage, as would familiarity with the voluntary, community and social enterprise sector.
We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown. The role requires semi-frequent travel to other offices.
Interview details:
- Date: July 22nd and 23rd
- Format: Online
- Location: UK-wide
We will be hosting a briefing session on Thursday 18th June, 11am. To register for the session or for any questions about the recruitment process, please email the recruitment team.
For an informal discussion about the role, please contact the recruitment team.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria
- Strong track record in planning and delivering integrated communications activities in a complex organisation to deliver against organisational KPIs.
- Experience in operational planning and resource management across multiple teams, with proven ability to build and maintain effective planning frameworks and processes.
- Success in stakeholder management and matrix working.
- Experience using data and analytics to improve operational effectiveness.
- Experience in people management and development.
Desirable Criteria
- Background in communications or marketing agency planning.
- Relevant project management qualification.
- Understanding of the voluntary, community and social enterprise sector.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Research Officer
The Research Team at Alzheimer’s Research UK (ARUK) is dedicated to funding groundbreaking research to understand, diagnose, and cure dementia diseases. ARUK funds dementia research through an extensive portfolio of grant schemes and strategic initiatives both nationally and internationally.
The Research Officer will play a significant role in supporting the Senior Research Manager and other Research Managers. They will support the creation of grant processes for the administration of smaller value grants, lead the associated grant processes and contribute to work supporting our Research Network. This role is essential to foster ARUK's research objectives and provide continual support for our research community. This role will require close working with teams across the Research directorate, as well as the wider organisation.
Key Responsibilities:
Creation of grant processes
· Work with internal and external stakeholders to determine their needs, to support process implementation
· Collaborate on the creation of grant processes, (pre and post) associated with smaller value grants
· Contribute to the development of Flexigrant to implement changes
· Facilitate the communication of changes, related to grant processes, and training of necessary staff
Grant administration
· Lead the grant administration of smaller value grants; including pre-award and grant review processing
· Implement a feedback mechanism for continual improvement
· Provide support to external stakeholder, e.g. researchers, regarding these grants
Research Network
· Develop and maintain strong professional relationships with key external stakeholders, particularly ARUK funded researchers
· Contribute to external events as a representative of the charity including national and international conferences.
· Support the wider team to ensure smaller value grant schemes are appropriate for the dementia research community, particularly early career researchers.
Knowledge, skills and experience needed:
· Familiarity with the UK funding landscape and dementia research.
· Good eye for detail with the ability to organise large volumes of information.
· Ability to manage multiple tasks and adhere to deadlines.
· Prior experience in a team environment.
· Demonstrable commitment to inclusive working, placing value on equity and diversity.
· Good IT skills with the ability to work with grant management systems.
· Prior experience working in grant administration
· Commitment to ARUK’s vision, mission and values.
· Strong communication and stakeholder management skills.
· Excellent written and verbal communication skills with the ability to capture and summarise key information to different stakeholders.
· Organised and able to coordinate various projects concurrently.
· Self-motivated with a proactive approach to work.
· Willingness to learn new skills
· Able to work well as part of a team.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £32,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 21st June 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us at via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
This exciting role combines project coordination, relationship building, and impact development, supporting community organisations and ensuring our projects make a real difference.
You'll coordinate delivery across multiple projects, support staff and partners, capture and share the impact of our work, and represent BCM across the city. We are looking for someone who is collaborative, resourceful, and enjoys connecting people and ideas to make things happen.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Leicester Shire & Rutland is more than a Charity we are a lifeline to older people in our local communities. As part of our mission to support older people in their everyday lives, we provide a wide range of services, including our shops.
Every item sold across our shops helps an older person in Leicester, Leicestershire and Rutland. We are looking for a commercially minded, inspiring Head of Retail to lead our charity’s retail function, a portfolio of 29 shops, a growing online operation with an ambitious plan to turn the retail success into real impact for older people.
This is a Senior Leadership role reporting to our Executive Director. You will set and deliver our retail strategy, grow income across high-street, out-of-town and superstore-style sites, develop our furniture and ecommerce operations, and lead a large, dedicated team of managers, drivers, maintenance staff and volunteers. If you can combine commercial drive with genuine care for the people you lead, we would love to hear from you.
What you’ll do
• Deliver and continuously develop our retail strategy, growing income and keeping the function commercially resilient and fit for the future.
• Identify and develop opportunities for growth — including new high-street, out-of-town and superstore-style sites — backed by evidenced business cases.
• Build our furniture retail strategy across the city, county and wider region, and grow ecommerce income across multiple online platforms such as eBay.
• Lead, coach and motivate your managers and teams, ensuring every shop is well presented with excellent customer service.
• Turn around underperforming shops and oversee income generators including Gift Aid, scratch cards and the Grand Raffle.
• Drive efficiency across the function, making smart use of technology and AI to support staff and volunteers.
What we’re looking for
• Strong retail experience at senior management level, with proven sales leadership and the ability to inspire others.
• Commercial and business awareness, with the ability to set and work to financial targets, budgets and plans.
• A track record of developing and delivering retail strategy and growing a retail estate, including new formats.
• Experience of identifying and turning around underperforming shops, and of managing performance.
• Experience of leading and developing both staff and volunteers, with excellent IT and communication skills.
• Someone compassionate and empathetic — who leads with kindness as well as drive, treating staff, volunteers and customers with respect.
• Desirable: not-for-profit sector experience, furniture reuse and logistics, growing ecommerce across more than one platform, and using technology and AI to improve ways of working.
• A full driving licence is required, with the ability to gain business insurance.
What we offer
• Competitive salary of £55,000 per annum
• Company car (subject to benefit-in-kind tax).
• 25 days’ holiday plus public and bank holidays and two discretionary days.
• Enhanced health cash plan, life insurance, and an employee assistance and wellbeing programme.
• Employer pension contributions and a salary sacrifice pension scheme.
• Eligibility for a car park space at Lansdowne House and a business mileage allowance.
• The reward of contributing to a fantastic local charity supporting older people across Leicester, Leicestershire and Rutland.
How to apply
To apply, please submit a comprehensive application along with a covering letter setting out what you would bring to the role. This post will remain open until it is filled. We will be reviewing applications and interviewing on a rolling basis, so early applications are encouraged. We reserve the right to close this advert early if a suitable candidate is found.
Base: Lansdowne House, Princess Road East, Leicester, LE1 7LA
Hours : 37 including some weekends and bank holidays Monday – Thursday 8.30 – 4.30pm Friday 8.30am – 4.00pm with a 30-minute unpaid break
Salary: £55,000 per annum
Contract: Permanent
Closing Date: 26 June 2026
Interview Date: To be confirmed
Reference: TD/SP100626
The client requests no contact from agencies or media sales.

